All directions of the Manufacturer or Retailer must be followed when using any product purchased through Borealis Bikes Canada. Specifically, bikes must be assembled by a qualified bike mechanic to ensure correct assembly. Borealis Bikes Canada will not be responsible for damage or injury caused by improper assembly of products purchased through our website or other website (Amazon, Craig's List, e-Bay, Google, BikeExchange, etc.) or if directions and instructions for proper use are not followed. You may not qualify for any applicable Manufacturer or Retailer warranty if you do not follow their policies for assembly and use. Please consult the Manufacturer or Retailer’s policies prior to assembly and use of your product.